Privacy Policy

At DesignFlow AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (processed securely through third-party providers)
• Educational background and professional experience
• Communications you send to us

Usage Information

We automatically collect certain information about your use of our platform:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Course progress and completion data
• Interaction with course materials and assessments

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies for platform functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for targeted advertising

How We Use Your Information

We use the information we collect for various purposes:

• Providing and maintaining our educational services
• Processing payments and managing subscriptions
• Personalizing your learning experience
• Communicating with you about courses and updates
• Improving our platform and developing new features
• Ensuring platform security and preventing fraud
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations (under strict confidentiality agreements)
• When required by law or to protect our rights
• In connection with a business transfer or acquisition
• With your explicit consent

Data Security

We implement robust security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and employee training
• Secure data centers with physical and digital protections

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

You have several rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

Cookies and Tracking

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality. We also provide a cookie consent mechanism on our website.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Course data is typically retained for the duration of your active subscription plus a reasonable period thereafter for support and legal purposes.

Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

AI and Machine Learning

As an AI-powered education platform, we use machine learning to personalize your learning experience and improve our services. This may involve analyzing your usage patterns and course interactions. We do not use your personal information to train AI models without your explicit consent, and all AI processing complies with our privacy standards.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or prominent notices on our platform. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Address: [Company Address]
• Phone: [Privacy Hotline]

We are committed to addressing your concerns and will respond to inquiries within 30 days.